Thursday, August 25, 2011

Examples of Diminishing Good Will

Hiding info that I wanthttps://secure.palmcoastd.com/pcd/eServ?iServ=MDQzMDE1Mzg3MiZpVHlwZT1FTlRFUg==

This is a link to the Garden and Gun subscription services site. However it does not list a number I can call to talk to someone.


Punishing me for not doing things their way https://secure.opentable.com/details_pci.aspx?iid=1&shpu=1&hpu=1759678377&rid=1301&d=8/31/2011%205:30:00%20PM&p=2&pt=100&i=0&ss=1&sd=8/31/2011%208:00:00%20PM&ofid=72700&ofv=1&Q=IID&mode=pcicyb

OpenTable - I wanted to make a reservation and just enter my name, but the site wants me to make a whole profile.


Asking me for info they don't really needhttps://secure.opentable.com/details_pci.aspx?iid=1&shpu=1&hpu=1759678377&rid=1301&d=8/31/2011%205:30:00%20PM&p=2&pt=100&i=0&ss=1&sd=8/31/2011%208:00:00%20PM&ofid=72700&ofv=1&Q=IID&mode=pcicyb

OpenTable - Not only do they want me to start a new profile, but they want me to enter my credit card information for a reservation, which doesn't make sense or seem right.


Faux Sincerityhttp://www.comcast.com/Corporate/Customers/CustomerGuarantee.html

Comcast has the worst customer service I have ever encountered. Getting them to credit your account when they miss an appointment is like pulling teeth, and is insufficient for your time anyway.

Putting sizzle in my wayhttp://espn.go.com/

The leading sports site has a lot of flashy banners that expand upon coming to the site which makes it more difficult to find what I'm looking for.

Experience seems amateurish - http://www.drudgereport.com/

I know this is a popular news blog, but the site seems so poorly designed and amateurish that I don't see how it is taken seriously.

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