I think this heuristic is potentially the most important one as it helps users avoid and recover from errors that can ruin a users experience or worse. For example: the website for my bank (State Bank) has a feature after I log in to online banking through its site and am not active after ten minutes, an error message offers a prompt that asks if I want to stay on the site or end my session. If I don't answer within 30 seconds, it logs out for me and closes the page to protect my banking information.
https://www.statebt.com/#/personal-banking
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